Privacy Notice

 

Foot By Foot – Revestimentos Têxteis, Lda is the responsible entity that will process your personal data. And for that, it establishes a commitment in this matter, aiming at strengthening and consolidating the relationship of trust and proximity with its customers. Foot By Foot – Revestimentos Têxteis, Lda hereby informs its users that this Privacy Policy details how it will collect and further process personal data, not omitting the rights that users enjoy as holders of personal data.
The data collected by our website (www.tectex.pt) acts in legal compliance with the principles described in the policy of Regulation (EU) 2016/679 of April 27, 2016 on the Protection of Personal Data, which came into force on the 25th of April. May 2018. Any questions or clarifications about our Privacy Policy should be submitted through the following contacts: Email: info@tectex.pt ; Phone: +351255330819 ; Address: Rua do Pinheiro 388/390 – Lagares – Apartado 354
4614-909 Felgueiras – Portugal.

 

FRAMEWORK

The priority of Foot By Foot – Revestimentos Têxteis, Lda is the protection of your personal data: it belongs to you. Under no circumstances will you be obliged to provide the requested data to Foot By Foot – Revestimentos Têxteis, Lda. However, if you do not give your consent and deny the collection, Foot By Foot – Revestimentos Têxteis, Lda will not be able to access your order. In this way, we have established the commitment to process only the personal data that is necessary to provide you with the best services.
We want to be the targets of your trust and that you feel that, with us, your personal data is safe, as our mission is to protect it, assuming that your privacy is a sphere that we do not want to invade. Thus, we will always be aware of our responsibilities as an entity that collects and processes personal data. Our commitment is limited to only processing the data strictly necessary for our services. We want to be objects of your trust and, as proof of this, we will always be committed to protecting all your information and privacy with great seriousness.

 

CONSENT

What personal data do we use and what do we use it for?
The most recent law on this matter explains that any processing of personal data must be known by the data subject. Foot By Foot – Revestimentos Têxteis, Lda is committed to only processing personal data that are strictly necessary for each process of access to our services.
In this context, Foot By Foot – Revestimentos Têxteis, Lda will handle the following data:
– Identification (name)
– Contact details (phone/mobile number and email)
The data mentioned above will be used for the purpose of allowing you to establish contact with us so that we can inform you about our services or for the purposes of submitting proposals and/or scheduling. At any time, you can withdraw the indication to not receive this type of communication.

How long do we keep your personal data?
Your data will only remain in the system for the period strictly necessary to fulfill the objectives identified in the document. When the term expires, Foot By Foot – Revestimentos Têxteis, Lda undertakes to eliminate, destroy or anonymize your data.

With whom can we share your personal data?
In certain situations, your data may be disclosed to external entities that provide services to us and who may need to establish direct contact with you to proceed with the process. Foot By Foot – Revestimentos Têxteis, Lda will never share your personal data with other companies or brands for commercial purposes. In the event of withdrawing your consent, this does not compromise the lawfulness of the treatment carried out until that date. The personal data requested on the website www.tectex.pt are used exclusively for the purposes indicated and can be collected at various points:

Via the contact request form:
– Name;
– Email address;
– Telephone contact;

Through user navigation on the website:
– IP address;
– User browser;
– User’s Navigation Device;
– Marketing preferences;
– Cookies, Tags;
The main purpose of the collection is to improve the user experience on the website and marketing analysis.

Mandatory data requested
These fields are mandatory and are present in the form. Being necessary for the fulfillment of the established purposes.

Consent to Send Communications
If you have given positive consent for us to send you communications about our company, we will keep your data for the stated purpose until you cancel.

Updates to this Privacy Policy
Foot By Foot – Revestimentos Têxteis, Lda has the right to change this document at any time. All due to possible changes in legislation or other situation that the company deems convenient to introduce. The document may be revised periodically, so please visit this page to stay up to date with our procedures. In the event of any change in the way we handle the data, we will ask you for your consent again.

 

USER RIGHTS

What are your rights and how can you exercise them?
The user, as data subject, enjoys the following rights:
– Right of Access – The holder of personal data has the right to know what data has been collected about him. At any time, you can request the information collected, which must be made available in digital or physical format.
– Right of Rectification – The holder may at any time request the rectification of the information collected.
– Right to be Forgotten – The holder also has the right to have all information collected about him/her deleted.
– Right to Portability – The holder may request that their data be transmitted to another entity. This can be done by sending a file containing your personal information.
– Right to Opposition – One of the new rights of the GDPR is to give data subjects the possibility of opposing their treatment. You may request at any time that your data not be processed.

How should I proceed in the event of a complaint?
You must submit it to the competent data protection authority. In Portugal, that authority is the National Data Protection Commission (CNPD). In case of doubt about this Privacy Policy or if you wish to exercise any of the aforementioned rights, please contact us via email: info@tectex.pt.

 

COOKIES

We can say that cookies are small files that are stored on your device in order to store a specific amount of data from a particular website and can be accessed through the web server. This same server will allow you to link to pages with personalized content. that match your preferences and behavior on the Internet.
Its magnitude is essential for us to be able to collect information on how our website is being used by users in order to provide them with the best possible experience. We also inform you that cookies do not only collect personal information, they store the generic information of each user’s preferences.

Cookies can be of a nature:
– Third-Party Cookies – These are those that collect information about behavior or demographic data.

The website www.tectex.pt uses several types of Marketing analysis cookies, namely: Google Analytics, Google and Facebook. These cookies allow Foot By Foot – Revestimentos Têxteis, Lda to monitor your visit, thus enabling you to present Marketing campaigns according to your preferences and behavior within our website. Another feature we use is Remarketing, which consists of installing cookies on your browser so that it is added to a list of visitors. We may later use this list to present you with Marketing campaigns that are of interest to you.

You can check the Privacy Policy of these tools:
– Google Analytics – Privacy Policy
– Google Adwords – Privacy Policy
– Facebook – Privacy Policy

 

CHANGE YOUR COOKIES SETTINGS

Withdraw consent from cookies
If you wish to uninstall cookies from your browser, you will have to click on the option above “Withdraw Consent from Cookies.” Thus, you will be transmitting the information to us so that we do not install more cookies during your visit to our website. However, if you wish to remove cookies from your browser, you will have to use one of the options below. Choose the one that is most convenient for you.

If you use Mozilla Firefox
If you use Internet Explorer
If you use Safari
If you use Google Chrome

You can also disable the Google Analytics tracking option. To disable this option, install the plugin: https://tools.google.com/dlpage/gaoptout?hl=pt
If you want to know which cookies are installed on your browser, visit: http://www.whatarecookies.com/cookietest.asp
For more information about cookies, visit the page: https://www.aboutcookies.org/

 

COMPLAINTS

If the need arises to file a user complaint about our personal data processing conduct, you must file this complaint directly with the supervisory authority, the CNPD. However, before any dispute with the competent authorities, we ask that you contact Foot By Foot – Revestimentos Têxteis, Lda to find a friendly solution.

Company contacts
Foot By Foot – Revestimentos Têxteis, Lda
Address: Rua do Pinheiro 388/390 – Lagares – Apt 354 – 4614-909 Felgueiras – Portugal
Phone: +351 255 330 819
Email: info@tectex.pt

Control Authority contacts
National Data Protection Commission – CNPD
Address: Rua de São Bento, n.º 148, 3º, 1200-821 Lisbon – Portugal
Phone: +351 213 928 400
Fax: +351 213 976 832
Email: geral@cnpd.pt

 

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